Terms & Conditions of Use - 2026
The following Terms and Conditions of Use apply to the marsscloud.com platform of Marss Srl and will enter into force on July 1, 2026. Therefore, viewing this page does not require any contractual subscription. To accept the new T&Cs, you will need to do so from the marsscloud.com web platform.
1. Introduction
MARSS S.r.l. (hereinafter also "MARSS" or the "Company") recognizes the importance of personal data protection and is committed to processing the data of its service users in full compliance with applicable laws, including Regulation (EU) 2016/679 ("GDPR") and applicable national legislation.
This Privacy Policy, together with the Terms and Conditions of Use and the Cookie Policy, governs the collection, use, storage, and protection of the personal data of users who access, register, or use MARSS services, client software, websites, and mobile applications (collectively, the "Services").
Accessing or using the Services implies your full understanding and acceptance of this Privacy Policy, in the version in effect at the time of use.
2. Types of data processed
a) data provided voluntarily by the user during registration, use of the Services, or subscription to paid services;
b) technical data collected automatically, such as IP address, browser type and version, device used, operating system, device identifiers, time zone settings, pages visited, access logs, and information relating to interactions with the Services;
c) data relating to the use of applications and interactions with any integrated third-party systems.
3. Cookies and tracking tools
The Services use cookies and similar tools, as detailed in the current Cookie Policy. Cookies may be technical, functional, or, with the user's consent, analytical and profiling cookies.
The user can manage cookie preferences through their browser settings or the tools made available by MARSS; however, disabling technical cookies may prevent the Services from functioning properly.
MARSS reserves the right to update or modify the Cookie Policy at any time; the updated version will be made available on its official channels.
4. Purpose of the processing
Personal data is processed by MARSS for the following purposes:
a) provision, management, and maintenance of the Services, including paid services and billing;
b) management of interactions with third-party systems and tracking of related transactions;
c) informational and commercial communications relating to services similar to those already purchased, to the extent permitted by law;
d) technical and administrative management of the Services, statistical analysis, performance monitoring, and continuous improvement;
e) fulfillment of legal obligations or requests from competent authorities.
5. Communication and transfer of data
MARSS may share personal data with:
a) controlled, parent or affiliated companies;
b) selected suppliers and partners who act as data processors, exclusively for purposes related to the provision of the Services.
The data may also be transferred and processed outside the European Economic Area, in compliance with the guarantees provided by current legislation.
6. Data storage and security
Data is retained for the time strictly necessary to achieve the purposes indicated above. MARSS adopts appropriate technical and organizational measures to ensure a level of security appropriate to the risks.
It is understood that no data transmission over the Internet can be considered completely secure; the user acknowledges and accepts this risk, to the extent permitted by law.
7. User rights
The user may exercise the rights provided for in Articles 15 et seq. of the GDPR at any time by writing to info@marss.co.
8. Privacy Policy Updates
MARSS reserves the right to modify or update this Privacy Policy at any time. Changes will be effective upon publication. In the event of material changes, MARSS may provide notice through the Services.
Terms & Conditions of Use - 2026
1. Object and scope of application
These Terms and Conditions of Use govern your access to and use of the www.marsscloud.com platform and the Services offered by MARSS Srl, with registered office in Milan, Via Rovigno 26, VAT number 13274980963.
Use of the Services, in any form, implies full and unconditional acceptance of these Terms, in the version in force at the time of access.
2. Access to Services and Credentials
Access to the Services is reserved for registered users. Login credentials are personal and non-transferable. The user is responsible for their safekeeping and for all activity conducted under their account.
MARSS reserves the right to suspend or disable access if you violate these Terms or engage in any inappropriate use.
3. License and limitations
The Services do not transfer any intellectual property rights. Any copying, modification, reverse engineering, distribution, or use of the Services for competitive purposes is prohibited.
4. User Content
Any content uploaded or generated by you remains your property, and you grant MARSS a non-exclusive, transferable, and sublicensable license to use it for the purposes of providing the Services.
5. Paid services and annual fee
5.1 MARSS reserves the right to introduce, modify, or eliminate paid services, as well as to charge periodic fees for the use of the Services or individual features of the www.marsscloud.com platform.
5.2 Specifically, starting July 1, 2026, use of the IP Controller modules connected to the Cloud platform will be subject to the payment of an annual fee of €15.00 (fifteen/00) plus VAT, per module, payable by the end user.
5.3 The annual fee is due as compensation for continuous access to the Cloud platform, remote management services, software and firmware updates, as well as maintenance, security, and business continuity activities for the Services.
5.4 The invoicing and fee payment methods will be communicated by MARSS through the Services or through direct communications to users. Failure to pay the fee within the specified timeframe will result in the total or partial suspension of the Cloud Services for the affected modules, without this constituting a breach or incurring liability on the part of MARSS.
5.5 MARSS reserves the right to update the annual fee amount or introduce different pricing plans, subject to adequate notice to users. Continued use of the Services after the new pricing terms come into effect will constitute acceptance of the new terms.
6. Maintenance and updates
MARSS may carry out maintenance, updates or modifications to the Services, even without notice, without this entailing liability or right to compensation.
7. Limitation of liability
To the extent permitted by law, MARSS does not warrant that the Services will be error-free or uninterrupted and is not liable for any indirect damages, loss of data, or lost profits arising from the use of the Services.
8. Changes to the Terms
MARSS reserves the right to update or modify these Terms, the Privacy Policy, and the Cookie Policy at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.
9. Unfair terms and specific approval
Pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code, the user declares that he/she specifically approves the following clauses: limitations and exclusions of MARSS's liability; right to suspend, modify, or interrupt the Services; introduction and modification of fees and pricing conditions; continued use of the Services as acceptance of contractual changes; licenses on user content; exclusive jurisdiction.
10. Contract modification communications
MARSS may communicate changes to these Terms and Conditions, including the introduction of new fees or periodic charges, by posting them on the www.marsscloud.com platform, via electronic communications, or by other suitable means. Such communications will constitute contractual advance notice.
Communications already sent to users regarding the introduction of the annual fee for Cloud-connected IP Controller modules constitute valid notice of changes to the pricing conditions pursuant to this article.
11. Relationships with installers, retailers and third parties
If the user accesses or uses the MARSS Services through installers, resellers, system administrators, or other intermediaries, it is understood that any financial, contractual, or cost-sharing relationship between such parties and the end user remains external to MARSS.
MARSS assumes no responsibility for agreements, arrangements, or obligations between the user and third parties, and remains the user's sole contact for the Services governed by these Terms.
12. Data processing for administrative and billing purposes
The processing of the user's personal data for administrative, accounting, and billing purposes, including the management of usage fees and paid services, is carried out by MARSS as the Data Controller, pursuant to applicable law.
This processing is based on the fulfillment of contractual and legal obligations and does not require the user's consent.
13. Applicable law and competent court
These Terms and Conditions of Use are governed by Italian law. Any dispute concerning their interpretation, execution, or validity shall be subject to the exclusive jurisdiction of the Court of Milan.
ANNEX A
Online implementation, acceptance and traceability
In order to ensure the full legal validity of these Terms and Conditions of Use, MARSS may implement technical acceptance and tracking mechanisms, including but not limited to:
a) a mandatory checkbox indicating acknowledgement and acceptance of the Terms and Conditions of Use, the Privacy Policy, and the Cookie Policy, during registration or upon first access following a modification;
b) recording of the date, time, IP address, and version of the Terms accepted by the user;
c) mechanisms to block or limit access to the Services in the event of non-acceptance of updated versions;
d) retention of evidence of acceptance for evidentiary purposes.
The user acknowledges that these mechanisms constitute suitable means of demonstrating contractual acceptance.
ANNEX B
Versioning and Data history
MARSS may maintain a history of versions of the Terms and Conditions of Use, indicating the effective date for each version.
Any tolerance of behavior that deviates from these Terms does not constitute a waiver of MARSS's rights.